Privacy Policy

At The Pelvic Place KC, we will keep any personal information you provide confidential, and will not release it without your permission. Your information will not be sold, or listed for the purposes of advertisement, solicitation, or fundraising. It is understood, within the realm of general patient care purposes, your personal information may be used in the context of: patient registration, to obtain medical records from former practitioners, in conversations with colleagues for opinion/care, insurance purposes, to pursue collection of unpaid bills, general research purposes, or for other reasons directly related to your care at The Pelvic Place KC.

1. Information We Collect (Website Analytics)

This website is hosted by Squarespace. We use standard Squarespace Analytics and Google Search Console to view general, anonymous traffic data. This includes information like pages you visit, the links you click, the type of device or browser you are using, and the website you came from before visiting ours. This data is completely aggregated and anonymized. We use it solely to understand how visitors interact with our content and to improve our website.

2. Prospective Patient Inquiries & Waitlist

We do not host or store prospective patient forms or waitlist sign-ups directly on this public website.

  • How it Works: When you click to submit a prospective patient inquiry or join our waitlist, you are redirected to our secure, external Electronic Health Record (EHR) platform.

  • Information Collected: Through our secure EHR partner, you may be asked to provide contact details such as your name, address, email, and phone number to help us manage our clinic capacity.

  • Data Protection: This information is collected and stored securely within our HIPAA-compliant EHR platform, not on our public web servers. We will never sell, rent, or share your contact information with third parties for marketing purposes.

  • Your Rights: You may request to be removed from our waitlist or ask us to delete your inquiry contact information at any time by emailing us at hello@thepelvicplacekc.com

3. Use of Cookies

Cookies are small text files that are placed on your device to help a website function effectively. This website uses necessary functional cookies provided by Squarespace to ensure the site runs safely and loads correctly. By using this website, you consent to the use of these standard cookies. You can choose to manage or disable cookies through your personal browser settings at any time.

4. Patient Data & Secure EHR

We do not collect, store, or process personal health information (PHI), medical records, or payment data on this public website. All client onboarding, intake forms, scheduling, and billing are conducted through our external, secure, HIPAA-compliant Electronic Health Record (EHR) platform.

5. HIPAA Compliance

While our inquiry process collects contact data to manage clinical onboarding, any information that associates your identity with medical care is handled in accordance with federal HIPAA regulations.

6. Third-Party Links

Our website links to our external EHR platform for client management, waitlists, and inquiries. Once you leave the Jireh Wellness public website to access the EHR portal, your interactions are protected by the secure privacy and security protocols of that platform.

7. SMS Communications & Text Messaging

By providing your mobile phone number and opting in to receive text messages from The Pelvic Place KC, you consent to receive SMS/text messages from us regarding our business, services, appointments, updates, reminders, and other relevant communications.

  • By opting in, you agree that The Pelvic Place KC may send text messages to the mobile number you provide. Your consent to receive SMS messages is not a condition of purchasing any goods or services.

  • Message frequency may vary depending on your interactions with us and the services you request, with the number of messages varying by week or month.

  • We will not sell, rent, or share your personal information or mobile phone number with third parties for their own marketing purposes.

  • You may opt out of receiving future text messages at any time by replying STOP to any message

  • You may reply HELP to any message for more information or contact us directly at hello@thepelvicplacekc.com.

  • Message and data rates may apply depending on your mobile carrier and plan. You are responsible for any charges imposed by your mobile carrier.

8. Contact Us

If you have any questions regarding your privacy on this website, please reach out to us at hello@thepelvicplacekc.com